phi68 Privacy Policy

phi68 ("we," "us," "our") is committed to protecting the privacy and personal data of every player who registers and uses the phi68 Platform. This Privacy Policy describes how phi68 collects, uses, stores, shares, and protects personal information in connection with the operation of the phi68 online casino and gaming platform, accessible at phi68.com.

This Policy applies to all registered players, visitors to the phi68 website, and any individual whose personal data is processed by phi68 in connection with the Platform. By registering an account or using any phi68 service, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.

phi68 operates in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and the regulations issued by the National Privacy Commission (NPC). We are also subject to the data handling requirements of the Philippine Amusement and Gaming Corporation (PAGCOR) as part of our operating compliance obligations.

phi68 collects the following categories of personal data in connection with the operation of the Platform:

2.1 Identity & Contact Information

• Full legal name as it appears on a government-issued ID
• Date of birth (to verify the 21+ age requirement)
• Residential address, including barangay, city, and province
• Email address and mobile number
• Government-issued identification number (e.g., PhilSys ID, passport, driver's licence)

2.2 Financial Information

• GCash or PayMaya mobile wallet number
• Bank account details (BPI, BDO, Metrobank, or other accepted banks) for withdrawal processing
• Transaction history, including deposit amounts, withdrawal requests, and bonus credits
• Source-of-funds documentation where required for anti-money laundering compliance

2.3 Gaming Activity Data

• Game session logs, including games played, wagers placed, and outcomes
• Bonus and promotion usage history
• Responsible gaming settings, including deposit limits and self-exclusion records
• Customer support interaction records

2.4 Technical & Device Data

• IP address and approximate geolocation
• Device type, operating system, and browser information
• Session timestamps and login history
• Cookie identifiers and similar tracking data (see Section 7)

phi68 collects personal data through the following means:

• Registration: When you create a phi68 account, you provide identity and contact information directly through the registration form.
• Identity Verification (KYC): When you submit documents to verify your identity, age, or source of funds as part of our Know Your Customer process.
• Deposits & Withdrawals: When you initiate financial transactions on the Platform, payment details are collected and processed.
• Platform Usage: Data about your gaming activity, session behaviour, and device information is collected automatically as you use the phi68 Platform.
• Customer Support: When you contact phi68 support via live chat or email, the content of those communications is recorded and stored.
• Cookies & Analytics: Cookies and similar technologies collect technical data about your browsing behaviour on the phi68 website (see Section 7).

phi68 uses the personal data we collect for the following purposes:

phi68 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or as otherwise required by law.

Under the Data Privacy Act of 2012, phi68 processes your personal data on the following legal bases:

• Contractual necessity: Processing required to fulfil our obligations to you under the phi68 Terms & Conditions, including account management, payment processing, and game delivery.
• Legal obligation: Processing required to comply with applicable Philippine laws and regulations, including PAGCOR licensing requirements, AML obligations, and NPC data protection rules.
• Legitimate interests: Processing necessary for fraud prevention, platform security, and the improvement of phi68 services, where such interests are not overridden by your rights.
• Consent: Where we rely on your consent for specific processing activities — such as marketing communications — you may withdraw that consent at any time by contacting phi68 support.

phi68 does not sell, rent, or trade your personal data to any third party for commercial purposes. We may share your data only in the following limited circumstances:

6.1 Service Providers

We engage trusted third-party service providers to assist in operating the phi68 Platform, including payment processors (GCash, PayMaya, BPI, BDO, Metrobank), identity verification providers, cloud hosting services, and customer support platforms. These providers are contractually bound to process your data only on phi68's instructions and in accordance with applicable data protection law.

6.2 Regulatory Authorities

phi68 may disclose personal data to PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), or other competent Philippine government authorities where required by law, court order, or regulatory directive.

6.3 Business Transfers

In the event of a merger, acquisition, or sale of all or part of phi68's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and the applicable privacy terms in advance.

6.4 Fraud Prevention & Security

Where phi68 reasonably suspects fraudulent activity, money laundering, or other illegal conduct, we may share relevant data with law enforcement agencies, financial institutions, or other gaming operators as permitted by law.

The phi68 website uses cookies and similar tracking technologies to enhance your experience, maintain your session, and collect analytics data. The types of cookies we use include:

• Essential cookies: Required for the Platform to function correctly, including session management and security tokens. These cannot be disabled.
• Functional cookies: Remember your preferences, such as language settings and responsible gaming limits you have configured.
• Analytics cookies: Collect anonymised data about how players use the phi68 Platform, helping us identify areas for improvement. This data does not identify you personally.
• Security cookies: Help detect and prevent fraudulent activity, including bot detection and login anomaly monitoring.

You can manage cookie preferences through your browser settings. Please note that disabling essential cookies may affect the functionality of the phi68 Platform. phi68 does not use third-party advertising cookies or behavioural tracking cookies for the purpose of serving targeted advertisements.

phi68 retains your personal data for as long as your account remains active and for a period thereafter as required by applicable law and regulatory obligations. Specific retention periods include:

• Account and identity data: Retained for the duration of your account and for a minimum of five (5) years following account closure, as required by PAGCOR and AMLC regulations.
• Financial transaction records: Retained for a minimum of five (5) years in compliance with anti-money laundering requirements under Republic Act No. 9160.
• Gaming activity logs: Retained for three (3) years following the date of the relevant gaming session.
• Customer support records: Retained for two (2) years following the resolution of the relevant support interaction.
• Technical and device data: Retained for twelve (12) months from the date of collection, unless required for longer retention in connection with a security investigation.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with phi68's data disposal procedures.

phi68 implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Our security measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the phi68 Platform
• Encryption of sensitive data at rest, including financial information and identity documents
• Role-based access controls limiting staff access to personal data on a need-to-know basis
• Regular security audits and penetration testing of the phi68 Platform infrastructure
• Two-factor authentication options for player accounts
• Continuous monitoring for suspicious login activity and account anomalies

While phi68 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials. If you suspect your phi68 account has been compromised, please contact our support team immediately.

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by phi68:

• Right to be informed: You have the right to know what personal data phi68 holds about you and how it is being used — which is the purpose of this Privacy Policy.
• Right of access: You may request a copy of the personal data phi68 holds about you at any time.
• Right to rectification: You may request correction of any inaccurate or incomplete personal data held by phi68.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to object: You may object to the processing of your personal data where phi68 relies on legitimate interests as the legal basis for processing.
• Right to data portability: You may request that phi68 provide your personal data in a structured, commonly used, and machine-readable format.
• Right to lodge a complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe phi68 has processed your personal data in violation of the Data Privacy Act of 2012.

To exercise any of these rights, please contact phi68 at [email protected]. We will respond to all data rights requests within thirty (30) days of receipt. In some cases, we may need to verify your identity before processing your request.

If you are a parent or guardian and believe that a minor in your care has registered a phi68 account or provided personal data to phi68, please contact us immediately at [email protected]. We will investigate and take appropriate action without delay.

The phi68 Platform may contain references to third-party services such as payment providers. Please note that once you navigate away from the phi68 Platform to a third-party website or application, this Privacy Policy no longer applies. phi68 is not responsible for the privacy practices of third-party services and encourages you to review the privacy policies of any third-party platform you use in connection with your phi68 account.

phi68 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. When material changes are made, we will notify registered players via email or a prominent notice on the phi68 Platform prior to the changes taking effect.

The date of the most recent revision is displayed at the top of this page. Your continued use of the phi68 Platform following the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay informed about how phi68 protects your data.

If you have any questions about this Privacy Policy, wish to exercise your data rights, or want to report a privacy concern, please contact the phi68 Data Privacy team:

• Email: [email protected]
• Subject line for data requests: Data Privacy Request – [Your Registered Name]
• Live Chat: Available 24/7 via the phi68 Platform
• Response time: All privacy-related requests are responded to within 30 days

For complaints that remain unresolved after contacting phi68, you may escalate your concern to the National Privacy Commission (NPC) of the Philippines. Information on how to file a complaint with the NPC is available through official Philippine government channels.